Frequently Asked Questions

Everything you need to know about your MADMIA shopping experience.

How long does shipping take and do you ship internationally?

We ship worldwide! Domestic orders usually arrive within 3-5 business days, while international shipping typically takes 7-14 business days depending on your location and selected shipping method.

What is your return and exchange policy?

We offer a 30-day return policy for unworn items in their original packaging. Simply contact our support team to initiate a return or exchange process for a different size or style.

How do I care for my MADMIA socks to keep them looking bright?

To maintain the vibrant colors and quality, we recommend a cold hand wash or a gentle machine wash in a laundry bag. Avoid tumble drying and bleaching to ensure long-lasting wear.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Afterpay and Klarna for your convenience.

Are your products ethically manufactured?

Yes, we take pride in ethical production. All MADMIA products are manufactured in audited factories that ensure fair wages, safe working conditions, and high-quality craftsmanship.

Can I track my order once it has been placed?

Absolutely! Once your order is dispatched, you will receive an email with a unique tracking number and a link to follow your package's journey right to your doorstep.