Returns & Exchanges

We want you to love your MADMIA items as much as we do, which is why we offer a 30-day return window for all unworn products in their original packaging. Please ensure all tags remain attached to qualify for a full refund or store credit.

1

Check Eligibility

Ensure your items are unworn, unwashed, and still in their original MADMIA packaging with all labels attached.

2

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Ship

Securely pack your items and attach the provided shipping label, then drop the package off at your nearest authorized postal location.

4

Receive Refund

Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing